By Sarah Cook

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Extra info for Building a High Performance Team : Proven Techniques for Effective Team Working

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They also have a mixture of people who adopt different and complementary roles. Our behaviour preferences Look at any team and you will see a mixture of behaviours and personalities. Sometimes the people in a team can be complete opposites of each other and there will be clashes; other times there will be synergy in the team. The ‘process’ part of the team will be very dependent on the behaviour preferences that team members display. The management psychologist Dr Meredith Belbin was one of the first people formally to identify the different roles that people play in teams.

Build regular review time into your team meetings. · Encourage cross-functional team working, secondments and knowledge-sharing. Look for opportunities for team members to expand their skills and knowledge outside the group. In addition to the ideas I have outlined above, taking time out to hold a team-building event with the team is a good way of bonding. Alternatively, or additionally, you can include a piece on how well people know each other as an agenda item on a team meeting. Here, for example, is a quiz that you could use to create a better understanding of who is in the team as well as what the focus of the team is.

During the session ask team members what they consider are and should be important as guiding principles for the team. Pull together what appear to be the five or six values to which everyone agrees. In practice I find that more than six values risk becoming forgotten. Here is an example of the guiding values from one IT team I worked with recently: · · · · customer focus innovation care and respect collaboration. e. those that the team wishes to embody but which it may not yet be ready do so. For example, one of the IT team’s values that I cited above was ‘innovation’.

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