By Stephen Prosser
'In those pages you can find a wealthy mix of the simplest in management and enterprise improvement perform and conception, in accordance with a life of learning and utilizing the rules of why a few healthcare organizations prevail and why a few fail.' This inspirational booklet analyses the attitudes and disciplines which make humans and the enterprises for which they paintings greater, extra effective and usually extra profitable. the writer, who has event of operating in healthcare and production and with senior civil servants, and is usually conversant in key educational literature, units out a hugely useful blend of perform, concept and coverage appropriate in a wide selection of healthcare events. Now revised, together with a wholly new bankruptcy on being patient-focused, this continues to be a useful source for wellbeing and fitness carrier leaders and destiny leaders together with managers, clinicians, coverage makers and teachers.
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Additional resources for Effective People: Leadership and Organisation Development in Healthcare, Second Edition
16 EFFECTIVE PEOPLE Twenty-first-century challenges The fourth and final complementary factor concerns leading amidst the challenges of the twenty-first century. The world of the twenty-first century will be different. We know this with certainty because the changes associated with the twenty-first century started happening in the 1980s and 1990s – they did not suddenly spring into existence at midnight on 31 December 1999. As a result, wise healthcare managers have been adapting their leadership styles gradually to meet the new challenges.
John Wiley and Sons, New York. Covey SR (2002) Servant-leadership and community leadership in the twenty-first Century. In: LC Spears and M Lawrence (eds) Focus on Leadership. John Wiley and Sons, New York. Drucker PF (1996) Testimonial to M DePree. In: Leadership is an Art. Currency Doubleday, New York. Peters T and Waterman R (1982) In Search of Excellence. Harper and Row, New York. DePree M (1996) Leadership is an Art. Currency Doubleday, New York. Welch J and Byrne JA (2001) Jack. Headline, London.
However, the notions contained in his words ‘one way that some people serve is to lead’ and his view of society where ‘the more able serve the less able’ were tantalisingly attractive propositions. The reason for my misunderstanding is that I failed to understand that servantleadership is not an alternative, quasi-New Age system where the needs of people are paramount and ‘bottom-line’ performance is of little relevance, or a coincidental outcome of treating staff decently and with dignity. As I read other writers it dawned on me that servant-leadership and organisational efficiency and sound management practice were not mutually exclusive concepts.